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Intercultural Communication and Mentoring in the Workplace

The purpose of this short course, offered at NQF level 5, is to assist students in understanding human communication in multicultural settings – with a particular focus on the mass media and/or the workplace. Participants learn to come to terms with diversity in South Africa and how to reduce intercultural misunderstandings.

Students discuss communication in the context of the world of business and management, including organisational functions and meeting styles, management activities (planning, organising, leading, controlling, interacting), powerful communication, pacing and leading, motivation, as well as conflict management and mentoring in the workplace. This course may be taken as a stand-alone short course, or as part of the Diploma in Legal Interpreting.


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